Great experience both calling to inquire about storage units, prices etc as well as visiting the facility to get a tour of the different units. Staff were patient and friendly! Facility was super clean! Happy to get a storage unit here.
The staff were very helpful and friendly - you could tell they enjoyed working there!! Very clean, well thought out and secure facility. If you are looking for a central storage unit, I would suggest you give them a try.
Great staff, Richard is extremely helpful. Exceptional client servicing. Facilities are very clean and well maintained.
Had a great experience choosing a unit. Richard took his time to show us around all available units in our size requirements. Place is clean and well maintained.
Clean establishment great security professional Amazing staff friendly understanding great service and helpful thanks to you all
--Nichola Or Nikki Elsom
The staff was very helpful and explained everything thoroughly. It's a beautiful facility as well and very affordable.
Great customer service
Not a bad little storage spot.
New, clean, reasonable price.
Friendly staff, excellent service. Great rate. Love them!
Friendly, helpful, professional staff. Clean, climate-controlled environment. Love the drive-up areas, roll-up doors, flat-bed dollies and spacious elevators that make moving my stuff by myself almost easy! Cut-proof locks, great hours and a safe place to store my valuables.
Excellent service there employees explain all the fine details of your contact & responsibility. Teri is very helpful & provide us with beverages while we wanted for her. Facility is very & security system. Also no admin fee insurance is included at no extra cost. No heeded fees.
When dealing with storing belongings there can be a lot of anxiety around finances as it's not cheap! Having a friendly staff makes all the difference. I highly recommend getting the 6 month bundles and or 12 month deals as it really makes a difference. I never felt unsafe as storage units can be at times quite creepy. I highly recommend westmount to anybody looking for decent clean reliable and secure storing facilities!
--Jazmín Riddell Córdova
Good rates compared to Public storage but not good for commercial clients. Got a third degree in asking about 24 access so it is subjective.
Just a block west of casino.
Firstly the customer service is great, the price was good and the whole place feels very secure and well laid out, everything somewhere like this should be, I recommend!
The staffs are very friendly and efficient. With temperature control on storage is the best selling points for customers which I have been looked for long. Besides, their company has the vision to build the high ceiling 9' tall that lot of users love to rent. With the best facilities and safe security I have seen, Westmount Storage is the best.
we are using them for the second time , clean and nice place , you can find whatever storage size you are looking for , plus their rates are affordable !
This is an excellent storage facility. It is climate controlled, bright and exceptionally safe. Their prices are very reasonable as well. The best part about Westmount though, has to be the staff. Richard & Terri have gone above and beyond. They have thoroughly explained all of the storage options, making me feel comfortable leaving my valuables there. They also made sure that I wasn't taking more storage than i needed. I felt very comfortable and very empowered with my decision to store here. Richard gave me a full tour of the facility & spent a ton of time showing me all the different sizes they had available. When I was able to downsize, I called ahead and he was prepared with a map of the smaller storage units that were the closest to me along with the price so I was able to move everything quickly and efficiently. 10/10 I would highly recommend Westmount.
Extremely good prices coupled with people who are extraordinarily friendly to deal with.I've had interactions with three different people at the place, over the phone while shopping for storage; at the physical location while setting up; and after the fact while updating my account. Each time I've come out of it feeling happier than when I started. That plus what seems to me to be low, low, prices at least for my 5x5x5 skybox cube, make it a real winner.
- Great Staff, easy to communicate, friendly, and focus on customer satisfaction (Keep the high standard !)- Best value for the price- Clean washroom and smells good (for me is very important)
Great people, & storage facility. Richard is a great contact there.
Friendly staff, spotless, temperature always perfect, great prices for commercial customers, always parking, great hours and safe/secure!!!
I happened upon Westmount Storage recently and decided to check it out. I could use extra storage, but I did need some packing supplies for sure. I was very much impressed in practically every way that a company such as this could impress. The reception area is second to none for it's cleanliness and bright and airy feel. All packing supplies on display are so well organized and to anyone reading this, the prices are I'm sure more reasonable than you would find anywhere including local office supply stores, check this place out if you need boxes, tape or other packing and shipping materials. You'll be glad you did!The staff, wow, they are a perfect fit, down to earth and inviting, happy and cheerful, and knowledgable at an impressive level. Every question I had was answered without delay or having to look it up. Impressed, oh yes I am. The facility is ultra modern, ultra high tech and secure. Security cameras cover practically every angle, each locker is individually monitored by an alarm system, not to mention the entire facility is very well climate controlled. A big thank you to the staff, and owners, of Westmount Storage, if choosing a storage facility, this will be my number one and only choice for all my storage needs. I urge anyone to check out this facility, I bet you'll make Westmount your first and only choice as well.
Amazing customer service and a clean facility. Way to go!
Our business is based in the heart of downtown Vancouver. We were looking initially for a safe, clean and convenient storage facility to store excess inventoryWestmount Storage provided not only the above but the “entire package” that ANY renter could possibly look for:- Convenient location : less than 20 minutes from the heart of downtown Vancouver. Imagine if you were in Burnaby or New Westminster!- Brand new facility (I am sure it’s less than a year old … forgive me, if I am wrong).- Immaculate.. I wish my house was as nicely kept (hint, hint to my brood at home ... let’s get cleaning).- Very well-lit and security camera’s throughout the entire facility. At least everywhere I walked through and I walked through almost everywhere looking for my perfect site (which incidentally was the very one suggested to me in the 1st place by the staff).- Very friendly but not over-powering, knowledgeable and courteous staff ( I know where to look, when we next need staffing .. sorry Westmount). No one tried to oversell me anything.Recommend this facility ….. What do you think.. Without a moment’s hesitation or doubt – Yes!
Great customer service, good follow up with my concerns.
This place is great! It's a clean and very secure environment with friendly and caring staff that look out for your best interest. They helped me choose an appropriate size storage space that not only accommodated my move, but fit within my budget. I highly recommend! I hate moving, but they definitely made me feel welcomed and I finally felt some relief from the stresses of packing. Thank you so much Westmount!
Look like very much the best
This facility rocks. Brand new, clean, various locker options, great service with a smile and the location is fantastic. Working all over the place in film enables me to pick up my gear and be at most locations within 20 minutes...and girls the entrance smells like vanilla !
Great friendly service, good prices.
Had the most amazing experience with this business, staff went above and beyond to be helpful, I strongly recommend this storage facility!!! Thanks to Jessica and Terri soooo very helpful!!
We used U-Haul storage for a couple of years and then found Westmount storage. The way it's being managed is literally night and day compared to our previous experience. The prices are very competitive, the service is excellent, the way the layout of the building just makes the drop off or the pick up alot easier than anywhere else we've been
We have moved in for a month. Staff are friendly and professional, explains everything in detail before we sign up. The place is very clean and safe.
We have moved in for a month. Staff are friendly and professional, explains everything in detail before we sign up. The place is very clean and safe.
So clean and new. Fabulous staff. They really care about the customer. Easy access when needed. An easy 5 STARS!
I was very happy to find this storage facility. L ocation is good, place is kept clean, security is great and access hours are good. & the price is very reasonable. All the staff are very friendly and helpful. I will highly recommend this facility to family & friends.
The facility at the Burnaby site is a brand new facility with state of the art security. Staff are very helpful and recommended a safer disc lock for our locker at home.It is a spotless and well kept storage facility. I highly recommend the Westmount Storage facility! I feel very safe leaving my things in their storage without any hesitation. Safe and very secure! Cost is very reseasonable!
Fantastic staff and a great clean new facility :)
Great friendly staff, good rates, and awesome facility. Very accommodating with our times that we need for access.
The staff are so kind and friendly, and the facility is top-notch. My boyfriend and I moved into a building that did not include a storage locker, and so we did a little research and submitted a reservation request online to Westmount (based on their exceptional online reviews). We had a follow up call within 24 hours. We were able to reserve a locker right away, and we moved our stuff into the locker the same day. My boyfriend and I were already worn out from moving, and Westmount was so quick and easy to deal with. Everyone at Westmount is so informative and friendly. We really can't say enough good things about them. We'll be recommending them to everyone we know.
--Tanya San Martin
Good pricing. Very good customer Service . Rates are good(first time renting so i dont know how it compares to others)
This place is great! I have a storage locker for my small business in Westmount storage. The place is very secured and definitely safe. The whole facility is spotless and well kept. The staff are very professional, friendly and extremely helpful. This is a 5 stars storage facility and I recommend it to anyone who is looking for a convenient secure location with hospitable staff.
We have been with them from the near beginning and have recommended them to neighbours.
Mostly have dealt with Terri who is always fantastic and knowledgeable. This place is very clean and the prices are reasonable. Highly recommenced!
Overall, the service is great! Staffs are all very friendly.
Westmount storage was one of the greatest storage experiences I've ever had. I doubt I will ever go back to Public Storage.. Great staff and facility. Amazing flexibility and personal touch to their approach to dealing with customers. Highly recommended, if there were more stars I would be exceeding the quota! Seriously can't say enough about this company.
Great staff. Great facility. Great pricing. Very pleased with my experience with Westmount thus far.
We needed a temporary storage solution to store our household items. Westmount was the perfect location for us centrally located in Burnaby. Brand new facility, with many options for unit sizes and price. The facility itself is nice, clean and bright. The staff was always friendly and helpful. I wouldn't hesitate coming back and would recommend to anyone looking for a storage facility.
I required storage fast and fortunately took notice of an advertisement in my mail recently for Westmount Storage which apparently had just opened in January, 2016. Sounded good so far.
Immediately, I found the new facility refreshing in atmosphere, and representatives showed genuine care about providing me with their best services available to accommodate my immediate needs and budget. I feel very confident in the state of the art security system and spic and span cleanliness of the facility in general.
Location and hours available for access are convenient for me in central Burnaby, with ample loading dock bays and handy dolly provisions available, as well as, ease of access to my individual storage unit.
Thank you to all for providing me with such great relief at Westmount!
The staff here are amazing! They were super friendly and helpful when I had to access my companies storage unit. My company stores extra inventory at westmount storage and as an employee the facility is easy to access, secure and very clean. I would highly recommend them!
Westmount Storage was a LIFESAVER for us. We were in a very unique situation, and needed to find a storage facility 911.
The first 4 storage facilities that we called in the Vancouver area were only able to provide us with a 5x3 or 5x5 unit at an absurdly high price. Then we were fortunate enough to get in touch with the owner Kyle at Westmount Storage where he was able to help our situation and rent us an 11x23 state of the art storage unit at an amazing price. Very impressive location
Kyle is on point. He is a true business owner and knows how to run a successful company
A+ Customer Service
A+ Easy Accessibility
I used Westmount storage for my small business and their staff was extremely kind and friendly to my employees which frequently visited the location. The facility is very clean and well kept. I would highly recommend using their services!
Really great place; clean, organized, and the staff was friendly.
Was able to get everything stored away rather quickly.
Their prices are a lot more competitive too; they do not gouge you because of "limited availability" or other excuses to jack up the price.
Would recommend over any other place.
I used westmount storage for my small business and their staff was extremely kind and friendly to my employees which frequently visited the location. The facility is very clean and well kept. I would highly recommend using their services!
--Amanda Patricia Gajer
Super great staff at this place. So friendly and cordial. The place is very clean looking and well organized also. Plus they have all the security and monitoring to ensure my stuff is kept safe. I feel like I could live here.
This place is the best. Everyone is vrry friendly and helpful, they really know how to take care of customers and have everything so nice and clean and secure. I wouldn't store anywhere else now.
I have been a customer since Westmount opened. The location is ideally situated in the heart of Burnaby. The staff is friendly and knowledgeable. Great facility since it brand new, super clean and equipped with the newest security features.
The staff are extremely kind and very helpful.....They never for get who u r..
This facility is brand new and top of the line. Affordable and convenient, I couldn't recommend a better spot in Burnaby. The staff are always helpful and pleasant. I see them wandering the aisles of the facility often. It is a well maintained and secure facility with plenty of access and bay doors for loading and unloading. Couriers are able to make deliveries during business hours without me being present. Some facilities will not sign for nor allow courier deliveries requiring signatures. This is a huge bonus for Westmount.
Highly recommended. Moved my storage from downtown Vancouver and I have never been happier.
I was looking for a convenient storage facility and then I saw Westmount Storage building a space near Highway 1 and Gilmore Ave in Burnaby. Boy, am I ever glad I waited for them to open. I have never met such an inviting friendly bunch of people as I met there. I compared prices and they have the best prices in town. The storage is all climate controlled inside a renovated office building. Security here is the best. They use barrel locks instead of padlocks. Every locker has its own security door contact tied to the stores security alarm system. I have stored in other facilities before and I have definitely put Westmount Storage at the top of my list for any other storage needs I may have.
Incredibly central location. The staff at west mount go above and beyond to be helpful and have elevated the customer service experience you find at a storage facility. Thanks!!
The staff here are all excellent and it is a huge improvement over the storage locker facility we just left. The facility is spotless and is temperature controlled which was a big factor in us changing locations. There is 2 huge screens that you can see from the entrance that shows the camera system in use, signs all over the building highlighting their security systems in place, etc. Not a single complaint at all about moving in.
Very friendly and helpful staff. Clean facility and a great layout. A huge step up from the last facility we were at.
--Executive Air Conditioning Ltd.